Contact Support FAQ

The Answers You Need

Our Customer Care Experts average more than five years with the company and they know their stuff.

Password Recovery

Forgot Your Password?
Click here to begin the recovery process.

Email Setup

Looking for help setting up your email? Check out our step by step instructions for setting up your email here.

FTP Setup

Looking for help setting up your FTP? Check out our step by step instructions for setting up your FTP here.

Report Domain Abuse

Suspect domain abuse? Submit a complaint. - We strive to address all inquiries within 24 to 48 hours.



Phone Support

Toll Free: - (877) TIERRA-1 (843-7721) - Local/International: - (858) 560-9416 - Fax: - (858) 560-9417

Hours: Monday - Friday, 7am - 4pm PDT




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